Payment

Upon confirmation of your styling service, 50% deposit must be paid to secure your appointment. Your final amount of the service must be paid at least 72 hours prior to your last session and a screenshot of the transfer must be emailed.  Both cash or payments on the day of your service are not accepted. All payments are accepted via bank transfer or credit card only. 

Rescheduling an appointment

If for any reason you are unable to make your appointment, because yes sometimes life does happen, ensure this circumstance change is communicated with Kerrie via email or phone call 72 hours prior to your appointment, allowing the deposit on your package to be maintained.

Cancellations

Deposits on any styling services are non-refundable unless you have made specific arrangements with Kerrie, as per the rescheduling policy.

Additional Time

If your session finishes and you would like to continue shopping or seeking styling insights from Kerrie further about your wardrobe, then pending on each other’s schedules, you will both have a choice to increase the session time. All additional hours are based on $100/hour.

Gift Vouchers

Gift cards purchased are non-refundable for change of mind and are not redeemable for cash.